PSW Role & Responsibilities

Personal care is a service that is provided to any person in their home or Long-Term Care that meets the supportive, physical and psycho-social needs of that person.   Personal care is provided by an appropriately trained Personal Support Worker and will at times require working as a member of a health care team under the supervision of a Registered Health Professional (RHP). Supervision will be required when performing a designated task as delegated by an RHP under the Regulated Health Professions Act.

Personal Support Workers provide care to any person who require personal assistance with activities of daily living (ADL). They may also provide additional care as delegated by an RHP as needed and when it can be performed safely and within Provincial legislation. PSW’s provide personal care and related paraprofessional services in accordance with an established plan of care. Typically involving both personal care tasks and incidental activities of daily living such as housekeeping, meal preparation, socialization and companionship. However, the Role and Responsibilities of the PSW has increased slightly with growth occurring yearly to meet the demands of our vulnerable sector.


The Personal Support Worker:




  • Can assist person(s) with activities of daily living such as feeding, lifts and transfers, bathing, skin care, oral hygiene, and toileting.


  • Can perform delegated tasks which have been delegated by an RHP in compliance with the RHPA for which transfer of functional training has been completed, such as insertion of a digit or instrument into a body cavity, care or procedure under the dermis and any task or skill needing a physician’s prescription.


  • Can assist with medication and medication reminders to person(s) in accordance with established employer or government policy.


  • Can perform light housekeeping duties such as sweeping and mopping floors, vacuuming, washing dishes, and laundry.


  • Must continuously observe person(s) and their environments, and must report and document unsafe conditions and behavioral, physical, and / or cognitive changes to an appropriate supervisor; i.e. family member, employer, care coordinator etc.


  • Must communicate and demonstrate basic information to person(s) in relation to activities of daily living, light housekeeping, meal planning and preparation, in accordance with pre-established Plan of Care.


  • Must complete and maintain related records and documentation such as communication books and progress notes.

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Canadian Support Workers Association COPYRIGHT 2010/2020



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