The Ontario Personal Support Workers Association is the first chapter of the Canadian Support Workers Association. Created in June of 2010, by the original founders of PSW Canada, now known as the Canadian Support Workers Association. OPSWA was created by PSWs for PSWs.


Over 12 years ago, a handful of PSWs had a dream. A dream for quality care for those in PSWs care and recognition and respect for their fellow PSWs. That is how PSW Canada was born. From there the founders found themselves picked up by Macleans Magazine and Toronto Star plus other media, speaking about the issues in the PSW profession. With that media, the government took notice. Regulation of PSWs was thrown around and thrown out, so our founders created the Ontario PSW Association to focus first on their home province and provide their fellow PSWs with an association to call their own. 

Since 2010, OPSWA has grown substantially, now representing tens of thousands of PSWs across Ontario. They have become the official voice for PSWs with Media across our nation and Federal & Provincial Governments. 

OPSWA has maintained the same message since our early days and that has never changed.



OPSWA is currently advocating the Ontario Government for Self Regulation of Personal Support Workers. 

OPSWA's Mission Statement


To continuously strive to improve the professional status of the Personal Support Workers of Ontario through advocacy for excellence and consistency in training, services, working conditions, and value to those we serve.




Standardization of the Personal Support Worker will afford all Ontarians the quality of care which they are entitled to

Meet The Team

Miranda Ferrier

            National President




Miranda was born in Kitchener/Waterloo and grew up in Toronto. Miranda is a Personal Support Worker graduate from Mohawk College, Hamilton 2006.


President and co-founder of both the Ontario Personal Support Workers Association and the Canadian Support Workers Association, Ferrier is the go-to expert for national and local media covering stories about front-line health care and has been called upon by governments and Crown inquiries to provide insight and testimony to improve care to vulnerable populations.


She has been described as a “firebrand” advocate for her field and she embraces that with pride.

To contact info@opswa.com

Ian DaSilva

Director of Human Resources 


Ian DaSilva was born in Toronto, Ontario and grew up in both the Toronto and the Durham Region.  Mr. DaSilva has worked extensively with government and non-profits at both the federal and National level in both a Human Resource and consulting roles.  Mr. DaSilva was awarded a BA from University College, University of Toronto, a diploma in Legal Administration from Durham College and completed certificate in Human Resources Management.  Mr. DaSilva joined the OPSWA in 2017 and lives with his family in Whitby Ontario. 


To contact Ian - IDasilva@opswa.com

Janet Greener

Director of Education



Janet joins OPSWA as our Director of Education.


Janet has dedicated her career to furthering the standard of education for those working in healthcare.  She is a lifelong front-line worker with extensive experience with disabilities and mental health.  Her passion is empowering those around her with knowledge and confidence. 


In her spare time she volunteers with various non-profit organizations and spends quality time with her two children.

To email Janet JGreener@opswa.com

Rachel Estok

Senior Policy Researcher

Rachel Estok is a graduate of the Health, Aging, and Society Master's program at McMaster University, and completed her undergraduate degree at the University of Guelph in Sociology.Rachel is extremely passionate about advocating for personal support workers (PSWs), and has completed a thesis and major research project focusing on PSW’s.

Her research has explored PSW perspectives on ethnic-specific long-term care homes, and has also examined transportation reimbursement for personal support workers in the home care field. Rachel has outlined policies for improvement to home care delivery, in the hope that changes can be made to positively impact both clients and workers.

Rachel is very excited to begin volunteering with OPSWA and looks forward to all the positive changes to come!

Debbie Jensen

PSW Representative

Debbie has been a Personal Support Worker for 7 years. Debbie became a PSW because of her grandmother and the care she witnessed PSWs providing. 

Debbie is OPSWA's PSW Representative, providing the association real time information on what is occurring in the PSW Field.  Debbie's insight and involvement is essential to OPSWA's continued success, as she still works in Homecare.


Make sure to say HI to Debbie as she is active at all our events! 

To contact Debbie: Djensen@opswa.com

Policies & Papers

To view OPSWAs by-laws - Click here

OPSWA Social Media Policy and Procedure - Click here 

OPSWA Bad Weather Policy (For OPSWA Members) - Click here

Personal Support Worker Working Conditions and Transportation Issues Impacting Quality Care  - Rachel Estok  - CLICK HERE

OPSWA Research Paper " The Personal Support Worker in Ontario 2001 - 2017: An Occupation in Crisis  - Click here

OPSWA Policy -Naloxone Kits and the Personal Support Worker - Click here 

Code of Ethics Policy - July 2019 - Click Here

Copyright Policy - July 2019 - Click here

Governance Policy - Click here

Media Relations Policy and Procedure - July 2019 - Click here

Staff Conflict of Interest Policy - July 2019 - Click here

Transparency and Accountability Policy - July 2019 - Click here

CANSWA Social Media Policy - July 2019 - Click here

Wearing of Facial Coverings Policy - October 2019 - Click here

The Benefits of Self Regulation - October 2019 - Click here

Grandfathering PSW Policy - October 2019 - Click here

Mailing Address:

101 Holiday Inn Drive

PO Box 29045

Cambridge, Ontario

N3C 0E6

Phone: 1.866.723.9082



  • Bruyere Institute: Deprescribing Champion Committee

  • OPSWA Professional Affairs and Services Committee

  • National Association of Career Colleges PSW Curriculum Advisory Committee

  • Reconciling Risks - Responding Ethically to Potential Harms: Panelist

  • Mohawk College PSW Program Advisory Committee

  • Aging without Violence

  • Canadian Dementia Priority Committee (Past)

  • Long Term Care Inquiry (Past)

  • PSW Ministry of Labour Health and Safety Committee (Past)

  • Health Quality Ontario - Dementia & Delirium

  • House of Commons standing committee: Violence against Healthcare Workers (Panelist)

  • Parkinson's Society of SouthWestern Ontario - Signature Event Board member


OPSWA Committee's

  • Professional Advisory Committee

  • PSW Education Committee

  • PSW Apprenticeship/Internship Committee

  • Veterans Committee

  • PSW Professional Development Committee

Are you interested in joining one of OPSWA's Committee's? Email us at idasilva@opswa.com 

Canadian Support Workers Association COPYRIGHT 2010/2020


1.866.723.9082      info@opswa.com

Chapter of the Canadian Support Workers Association - www.canswa.ca

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